Service Desk

ZENworks Service Desk Tutorial Videos (free)

Watch free support tutorials for Micro Focus ZENworks Service Desk.

ZENworks® Service Desk (formerly Novell® Service Desk) is certified for 10 ITIL processes by Pink Verify.

To learn more about ZENworks Service Desk, please visit https://www.microfocus.com/products/service-desk/.

Implement a ZENworks Service Desk Store (ZSD250-80)

In this course, Administrators learn how to perform an initial installation and configuration of the ZENworks Service Desk appliance, and perform all tasks necessary to implement a ZENworks Service Desk Store integrated with ZENworks 2017.

Service Desk

ZENworks Service Desk Tutorial Videos (free)

Implement a ZENworks Service Desk Store (ZSD250-80)

Service Desk: Service Management (8522)

First Look: Service Desk