Webinar: Troubleshooting ZENworks Patch Management

Susan Perrin (ZENworks Customer Care Support Engineer) takes you through an in-depth look at ZENworks Patch Management troubleshooting techniques and topics to help you with keeping your patch management running smoothly.

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  • Troubleshooting ZENworks Patch Management

  • Troubleshooting ZENworks Patch Management

    Description

    Susan Perrin (ZENworks Customer Care Support Engineer) takes you through an in-depth look at ZENworks Patch Management troubleshooting techniques and topics to help you with keeping your patch management running smoothly.

    Topics covered in this webinar include the following:

    • Scan/Report/Patch Cycle
    • File Types Used by the Patch System
    • Core vs. Content Troubleshooting
    • Subscription Download
    • Discover Applicable Update – Agents
    • Discover Applicable Update – Logging
    • PLR Processing
    • Caching Patches (loader-messages.log)
    • Remediation Bundles
    • Remediation Logs
    • Remediation Troubleshooting Tips
    • Patch Policy (zmd-messages.log)
    • ZENworks 11.4.1 Patch Policy Three Strikes
    • zeninfo and TIDs

     

    This webinar was presented live on February 17, 2016

    Introduction

    Scan/Report/Patch Cycle

    File Types Used by the Patch System

    Core vs. Content Troubleshooting

    Subscription Download

    Discover Applicable Update - Agents

    Discover Applicable Update - Logging

    PLR Processing

    Caching Patches (loader-messages.log)

    Remediation Bundles

    Remediation Logs

    Remediation Troubleshooting Tips

    Patch Policy (zmd-messages.log)

    ZENworks 11.4.1 Patch Policy Three Strikes

    zeninfo and TIDs